Group 5

Public Parking Info

Visiting Chapel Hill? We want you to shop, eat, and enjoy all that our businesses have to offer!
See below for our downtown parking options, and check out www.downtownchapelhill.com to see what’s happening in downtown Chapel Hill.
On-Street Parking Operations, Locations, & Rates
Hours of Operation: 8:00 a.m. – 6:00 p.m., Monday through Saturday, except for the following holidays: Martin Luther King, Jr. Day, Good Friday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day; and each Saturday in the months of July and December.

$1.75 per hour
($2.00/hr 10:30 a.m. – 2:30 p.m.)
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Off-Street Parking Operations, Locations, & Rates
Hours of Operation: 8:00 a.m. – 8:00 p.m., Monday through Saturday, except for the following holidays: Martin Luther King, Jr. Day, Good Friday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day; and each Saturday in the month of July and December.

Locations:
104 West Rosemary Street Lot
415 West Franklin Street Lot
427 West Franklin Street Lot
Mallette Street Lot
North Columbia Lot
Rosemary/Sunset Lot
South Graham Street Lot
Courtyard Lot
West Franklin/Basnight Lot
James Wallace Parking Deck
140 West Deck

Length of Stay Rate
0-10 Hours $1.50 per hour

Locations:
125 East Rosemary Deck- The first 30 minutes are free. A $1/hr for the first two hours. Credit Card fee of 30 cents per transaction.

Length of Stay Rate
0-9 Hours $2.00 per hour

Locations:
Rosemary/Columbia Lot

Length of Stay Rate
0-12 Hours $1.50 per hour
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Parking Rules

Here are the parking rules when you visit downtown Chapel Hill.

Parking Rules:

    1. Take care to park between the lines.
    2. No texting or electronic screen use while a vehicle is in motion.
    3. Obey any posted speed limit. If the speed limit is not posted, it is assumed to be at 5 MPH.
    4. Yield to vehicles pulling in or out of parking spaces.
    5. Moving vehicles are to remain to the right of the centerline except when accessing a parking space. Note: Most deck levels provide for two-way traffic.
    6. Pedestrians are to be given priority over vehicular traffic in all circumstances.
    7. Parking spaces are for automobile use. No trailers allowed.  Motorcycles should use any designated spaces for them.
    8. For safety, bicycles should not attempt to enter or exit gated parking facilities lanes.
    9. Payment is required when parking in Town public parking facilities.
    10. The grace period on tickets pulled is 30 minutes in our gated parking deck
    11. No damage to Town-owned property.
    12. No littering; please use trash receptacles.
    13. No loitering.
    14. No Skateboarding on Town Property.
    15. No public urination on Town property.
    16. Tailgating is not allowed in Town parking decks or Town parking lots in a manner that obstructs vehicular traffic.
    17. No grills or open flames are allowed in Town parking facilities.
    18. All users must abide by applicable concealed carry laws and ordinances.
    19. Lock your vehicle do not leave items in plain view.
    20. No idling of vehicles.
    21. No skateboarding rollerblading scooter riding or bicycle allowed
    22. No events or gatherings of any kind or allowed on these premises
    23. No backing into stalls while parking
    24. Park at your own risk. We are not responsible for the theft or damage to your vehicle.
    25. No alcohol drugs firearms or knives allowed
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Other Fees
Special Event Rate
For Special Events, deposits or a flat rate charge of up to $30.00 may be collected along with any hourly parking prior to the special event rate time.

Residential Parking Permit
Each residence in one of the Town’s Residential Permit Zones may be eligible for up to five residential permits for a fee of $25.00 per permit per year ($15.00 if purchased in January or later in the permit year). Guest permits are $25.00/year ($15.00 prorated) when sufficient space in the residential area is available. No fee if age 65 or older. Resident must provide proof of age.

7-Day Temporary Residential Parking Permits
Each address in a Town’s Residential Parking Permit Zone would be eligible for: Up to 5 temporary 7-day visitor parking permits for use for guests valid for residential parking areas only for a fee of $10.00 per permit.

3-Day Temporary Visitor Parking Permits
Each address in the residential permit area would be eligible for: Up to 10 temporary 3-day visitor parking permits in a year for use by guests valid for residential parking areas only for a fee of $2.00 per permit.

Annual In-Home Care Permits
Residents or family members who live any of the Town’s Residential Parking Permit Zones who have babysitters, or who have disabilities or medical conditions requiring in-home care services may be eligible for In-Home Care Permits for a fee of $10.00.

Residential Business Parking Permit
Each address in one of the Town’s Residential Permit Zones may be eligible for up to five residential permits for business use such as Contractors, Realtors, or Non-Resident Landlords for $25.00 per month or $150.00 per year, valid in the residential permit areas only.

Service Vehicle Parking Permit
This permit is for qualifying service vehicles (plumber, electrician, utility, etc.) for $25.00 per month or $150.00 per year and would allow parking in the 2 hour metered areas.

Reserving a Parking Metered Space
Parking spaces may be reserve for contractors performing renovation or service work in the downtown area, when available. The fee is $25.00 per meter per day.

Administrative Fee for Dumpster Storage
The fee for a dumpster permit shall be $10.00 per day for on-street and off-street lots or as otherwise set from time to time by the Parking Services division. In the event the dumpster is placed in a metered parking space, the fee shall include the additional cost of a daily reserved meter fee for each parking space used.

Mixed Use Parking Permits
Employers would be eligible to purchase mixed use parking permits for use by employees in areas adjacent to mixed use developments for a fee of $150.00 each per year.

Mobile Parking Convenience Fee
A $0.45 convenience fee set by our mobile parking service vendor will be charged per mobile parking transaction by the end user. This fee will be charged in addition to the regular parking fee.

Downtown Employee Parking Permit
Permits are available for service-industry downtown businesses for employees to park in designated lots starting at 3:30 pm each day, at a rate of $20/mo. per permit.

Pay Station Codes
$5 fee per pay station, per month for specialty codes

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Report a Non-Functioning Pay Station
If you encounter an issue with a pay station that is not working, please report the pay station number (found on the front) to parking@townofchapelhill.org. We will promptly investigate; and any citations issued in a parking space with a verified non-functioning pay station will be dismissed. We appreciate your assistance!
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Accessible Parking

Accessible Parking signs designate parking spaces reserved for vehicles with a valid, properly displayed ADA plate or hanging placard. Currently there is no time limit for vehicles with ADA plate or placard displayed to park in any hourly paid public parking space downtown. Payment for ADA parking is required only in gated facilities.  Accessible plates and placards are issued through the NC Division of Motor Vehicles and are not issued by the Town. For more information, visit ncdot or call (919) 715-7000.

Locations of On Street Accessible Spaces:

Locations of Off Street Metered Accessible Spaces:

Accessible locations are also available in decks.


Additional Resources

Chapel Hill Transit Park and Ride Fees

Town of Chapel Hill offers commuters options for parking in three lots and taking public transit.

  • Daily Rate: $2 (meter or Parkmobile)
  • Monthly Permit Rate: $21
  • Annual Permit Rate: $250

Please click here to purchase your permit. Detailed instructions are available here.

It will take about 5-7 business days for your permit to come in the mail. During this time a receipt will NOT be accepted as a permit substitute. Please display a valid permit to avoid being ticketed.

CHT Park and Ride Permits are valid at:

LOT PARKMOBILE ZONE LOCATION SERVED BY
Eubanks Road 8801 On Eubanks Rd, 1/2 mile west of MLK Jr Blvd NS Route, CRX (GoTriangle)
Jones Ferry 8802 Just south of Old Fayetteville Rd and Jones Ferry Rd CM Route, JFX Route, F Route
Southern Village 8804 Just off 15-501 South NS Route

UNC Employees and Students:

UNC park and ride permits will be honored in Town lots. For parking options at UNC P&R lots please contact the Commuter Alternatives Program Office at 919-962-3951.

CAP membership and a UNC Park and Ride permit are required for the lots listed in the table below. For more information, please visit UNC Transportation & Parking website.

**UNC no longer issues a permit hang tag, however, the Town still requires you display a printed copy of your permit on the vehicle dashboard. **

LOT LOCATION SERVED BY
Friday Center Located off Friday Center Dr and NC 54 FCX Route, S Route
MLK Jr Blvd 725 MLK Jr. Blvd G Route, NS Route, T Route
Friday Center South Located off Friday Center Dr and NC 54 S Route
Chatham County Off 15-501 near Old Lystra CCX Route

GoTriangle Commuters:

GoTriangle provides free parking permits for customers of the CRX route parking at Eubanks who have a valid GoPass through Raleigh employer or university, a valid 31-day Pass or a $25 Stored Value Card. To apply, click here.

Phone Numbers

NAME NUMBER
CHT Customer Service 919-969-4900
Park and Ride Meters 919-968-2804
Parkmobile 877-727-5457

FAQs

How long will it take to receive my permit in the mail?
It takes about 5-10 business days.
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Do I need a permit to use the $2 daily parking option?
No, just pay for your space number at the pay station or via the ParkMobile App. You don’t need to display a receipt.

  • To pay with coins: Enter your space number and add coins (total $2)
  • To pay with credit/debit card: Enter your space number, press OK, and swipe your card.
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What do I do if the pay station is not working?
Please call 919-968-2804 to report the issue. Leave a voicemail with parking lot, space number and vehicle information.
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How do monthly permits work?
Monthly permit are activated by scratching off MONTH, DATE, and YEAR of the parking period. Once cell in each category (day, month, year) should be scratched off. Failure to properly activate your permit may result in parking tickets. Do not activate other permits prior to using them. Example: If you scratch off August 15, 2015, your monthly permit is valid until September 14, 2015. On September 15, 2015, activate your new monthly permit.
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How do annual permits work?
Annual permits are validated with an expiration date when they are mailed to the customers. The expiration date is 1 year and 1 week from the postmarked date. One additional week was added to allow time for delivery. For example, if your permit was mailed on September 1, 2015 it will be validated with an expiration date of September 7, 2016.
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How will I get my permit after I purchase it online?
Your permit will be mailed to you.
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What lots does a new fee apply to?
Eubanks, Southern Village and Jones Ferry.
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Will UNC Park and Ride permits be accepted at the Town Park and Ride lots?
Yes.
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I'm a GoTriangle customer, do I qualify for a free permit?
GoTriangle provides free parking permits for customers of the CRX route parking at Eubanks P&R who have a valid GoPass through Raleigh employer or university, a valid 31-day Pass or a $25 Stored Value Card.To apply, click here.
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When do I need to pay or have a permit displayed?
Monday – Friday, 4:00 am – 6:00 pm
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Do I need to pay if I use the lots to go to a sporting game by taking Tar Heel Express?
Park and Ride permits will not need to be displayed during Tar Heel events.
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How do I pay for daily parking?
The daily rate is $2. You can pay at the Paystations by the bus stop or download and use the ParkMobile App.
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Do I need a permit if I walk to a Park and Ride lot?
No
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Do I need a permit if I ride a bicycle to a Park and Ride lot?
No
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How do I appeal a parking ticket?
Please follow the procedure posted here.
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Starting on August 12, there will be a charge to charge.

The fee will be 20 cents per kWh plus processing fees at certain Town-owned charging stations. Once your battery is full, you will have 30 minutes to move your vehicle before a dwell time fee of $1 per hour begins.

There will be new charges at these Town-owned ChargePoint stations:

The new Rosemary Street parking deck will have 20 NovaCHARGE stations that require payments.

If you’re charging at 140 West or the new Rosemary Street parking deck, you still have to pay the regular parking rate, which is a separate transaction.

There will not be new charges at these stations right now because they do not have the technology necessary for payments:

We know that you expect a high level of service, and these fees will help ensure that these chargers are consistently maintained and provide you with a reliable source of power. Charging will remain much cheaper than gas, and you will continue to enjoy substantial cost savings.

Questions? You can reach us at info@townofchapelhill.org.