Group 7

Parking Tickets

What Happens After You Receive A Parking Ticket?

A letter is mailed to the registered owner of the vehicle that is ticketed, explaining that a ticket has been issued. The letter includes a description of the violation, the license plate number and the amount due. If the ticket is paid within 21 calendar days from the issue date, no more action is required. The ticket does not affect vehicle insurance, as it is not a moving violation.

If the ticket is not paid or appealed within that 21 days, it becomes delinquent and a $10.00 late fee is added onto the fine. If the ticket is not paid within another 14 calendar days, an additional $10.00 late fee will be added to the total penalty.

Lost Parking Tickets

If you lose a parking ticket, payment is still your responsibility. Please email parking@townofchapelhill.org with your license plate number.  Staff will be able to look up the ticket and assist you.

How To Pay For Parking Tickets

All citations must be paid within 21 calendar days from the issue date on the citation or late penalties will be assessed. Visa, MasterCard and American Express credit or debit cards accepted.

Payments can be made online at any time. Payments may be deposited in the Town’s drop-box locations at Chapel Hill Town Hall, 405 Martin Luther King Jr. Blvd.

Effective Jan. 1, 2022, phone payments will no longer be accepted.

Pay Online

Pay online at http://parking.townofchapelhill.org/ttcitations/citations.asp.

Pay by Mail

Please mail your payment to:

Town of Chapel Hill Parking Services
405 Martin Luther King, Jr. Blvd
Chapel Hill, NC 27514

Enclose the citation with a personal check, money order or cashier’s check (cash is mailed at sender’s risk). Make checks payable to Town of Chapel Hill.

Payment envelopes postmarked before the 21-day deadline will not incur late fees.

How to Appeal a Ticket (online only)

Submit your appeal via email to parking@townofchapelhill.org, or through our online form using your ticket information to log in.  Please include the following information in your message:

  • Name, Address, City, State, Zip Code, Daytime Phone number
  • The Citation Number
  • The Date of the Citation
  • Location of the Citation
  • The Violation Code
  • Vehicle License Number
  • For meter-related citations: Meter number located on the meter housing or space number for Pay-by-Space multi-space meters
  • The reason for contesting the citation, including any supporting documentation.

What Happens After You Appeal a Ticket?

Once your appeal is received, there are no additional late fees assessed during this time. The appeal will be reviewed by the Ticket Appeals Officer, taking into account the information you have provided. If the appeal is accepted, you will be notified by email and no further action is required.

If the appeal is not accepted, you will receive an email response asking you to pay the full amount, due within 10 days of the date of the appeals decision. After 10 days, late fees will be assessed.