What Happens After You Receive A Parking Ticket?
A letter is mailed to the registered owner of the vehicle that is ticketed, explaining that a ticket has been issued. The letter includes a description of the violation, the license plate number and the amount due. If the ticket is paid within 21 calendar days from the issue date, no more action is required. The ticket does not affect vehicle insurance, as it is not a moving violation.
If the ticket is not paid or appealed within that 21 days, it becomes delinquent and a $10.00 late fee is added onto the fine. If the ticket is not paid within another 14 calendar days, an additional $10.00 late fee will be added to the total penalty.
Lost Parking Tickets
If you lose a parking ticket, payment is still your responsibility. You can look up tickets using license plate number only (no dashes or spaces) at our online portal here.
How To Pay For Parking Tickets
All citations must be paid within 21 calendar days from the issue date on the citation or late penalties will be assessed. Visa, MasterCard and American Express credit or debit cards accepted.
Payments can be made online at any time. Payments may be deposited in the drop-box at 150 E Rosemary St, Chapel Hill, NC 27514.
Effective Jan. 1, 2022, phone payments will no longer be accepted.
Pay Online
Pay online here.
Pay by Mail
Please mail your payment to:
150 E Rosemary St
Chapel Hill, NC 27514
Enclose the citation with a personal check, money order or cashier’s check (cash is mailed at sender’s risk). Make checks payable to Town of Chapel Hill.
Payment envelopes postmarked before the 21-day deadline will not incur late fees.
How to Appeal a Ticket (online only)
Appeal online here.
What Happens After You Appeal a Ticket?
Once your appeal is received, there are no additional late fees assessed during this time. The appeal will be reviewed by the Ticket Appeals Officer, taking into account the information you have provided. If the appeal is accepted, you will be notified by email and no further action is required.
If the appeal is not accepted, you will receive an email response asking you to pay the full amount, due within 10 days of the date of the appeals decision. After 10 days, late fees will be assessed.