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About

Providing Convenience and Customer Service to Chapel Hill

The primary mission of the Parking Services Division is to provide convenient and consistent parking in a courteous, customer-service focused manner. We know that parking done well, supports and promotes the economic vitality of our community.

Parking Services Consist of On-Street and Off-Street Operations

Duties of the division include:
Monitoring and enforcement of parking
Providing Residential and Commercial parking permit options
Monthly Parking Leasing
Maintenance and repair of parking pay stations
Management of the public parking areas
Special Event Parking

PARKING SERVICES NEWS RELEASE

FOR IMMEDIATE RELEASE: May 17th, 2023

ISSUED BY: Parking Services

SUBJECT: Ticket Payment System and Transit Permit System Down May 21-26

CONTACT: parking@townofchapelhill.org

The Parking ticket payment & Transit P&R permit purchases portal will be down for a system wide upgrade from Sunday at 5pm, May 21, until Friday, May 26th. There will be no way to pay a ticket or purchase a Park & Ride permit. During this time, the only ticket appeal option is to email parking@townofchapelhill.org and following the contest citation section on the back of the ticket.

During this time, please wait to purchase any transit P&R permits until the upgrade is completed. Notifications will be posted here when the system is back online.