Town of Chapel Hill Parking Services receives a high volume of inquiries and resolving yours is important to us. Â Please see first if the following information answers any questions you have:
- If you received a parking ticket you believe was wrongfully issued, you must contest the citation online at https://parkonthehill.com/parking-tickets. Pending appeals will not be discussed outside the appeals portal. Citations cannot be contested in-person or via phone.
- Downtown Parking Permits are currently available for businesses only. We do not currently offer off-street parking downtown leases for residential purposes.
- UNC affiliates may use CAP permits or purchase Town permits for use at our Park and Ride (see here: Park & Ride | Town of Chapel Hill, NC). We do not offer downtown parking to UNC affiliates.
- To apply for Residential Parking Permits, please use the form online here: https://parkonthehill.com/residential-parking-permits.
- For downtown parking location and rate information, please visit https://parkonthehill.com/public-parking.
- Town of Chapel Hill Parking does not control towing in private lots.
Have a question not addressed here? Please email parking@townofchapelhill.org or call.
Email: parking@townofchapelhill.org
Phone: (919) 968-2758
Mailing Address:
Town of Chapel Hill Parking Services
125 E Rosemary St
Chapel Hill, NC 27514